California Association for Healthcare Quality has planted a “seed”. We have had the opportunity to see this seed develop and grow into our “Dream”. The seed was nurtured by dedicated professionals in the quality arena. Joining forces, the commitment evolved into the dream of providing transparency and patient safety as part of the quality movement.
A major step towards achieving this goal involves providing the right tools and professional growth opportunities to our members.
In keeping with this strategic goal for 2010, CAHQ has partnered with Disney to present “Disney’s Approach to Quality Service for Healthcare Professionals” on July 27, 2010 at the Endowment Center in Los Angeles. Members who attended the annual conference March 30, 2010 got a “taste” of the Customer Service culture that Disney has built and will be sharing with us in July. Don’t miss this dynamic program. Plan to bring a team with you. This program will definitely inspire all of us!
I am committed to devote this year to develop other programs that will provide unique educational opportunities to further challenge us as healthcare quality professionals and prepare us to continuously improve patient safety in California.

Posted April 28, 2010 |